To have a successful call with someone while using a computer, you must have:

  • A Mac/PC/Linux/Chromebook with camera, microphone, and speakers

  • An Internet connection with at least 350 Kbps download and upload speeds (check your Internet speed here)
    NOTE: We highly recommend bandwidth above 10-15 Mbps to have a better experience.

  • Google Chrome, Mozilla Firefox, Microsoft Edge or Safari 11+ (latest release versions)

  • The latest operating systems, such as Windows 10 or MacOS Catalina, to obtain the latest versions of the browsers listed above

  • JavaScript enabled (this is enabled by default, and we'll give you a message in if you need to enable it)

  • TCP ports 80 and 443 open (sometimes firewalls will block these ports; if you are having trouble connecting while on a workplace network, ask your IT team to check this)

For iOS and Android:

The following are not compatible with our software:

  • Amazon Kindle and other e-readers

  • Voice-controlled smart speakers such as Alexa or Google Assistant